Shipping Policies 

Shipping + Shipping Timeline 

I ship all packages from Chicago, Illinois through the United States Postal Service within 3-5 Business Days of purchase. Domestic customers within the US will have a choice between Ground Advantage or Priority Mail. International packages with be shipping USPS First Class International Mail.

Exchanges 

I do not process exchanges. You are however welcome to return an item for a refund and place a new order for the item you are seeking. Please follow instructions for Returns below. 

Returns

I gladly accept returns. Please contact me within 14 days of receiving your item. I will send you a prepaid return shipping label for you to print out and use to mail the item back to us. Upon arrival I issue you a refund for your item(s) minus shipping charges. 

Item(s) must be returned within 21 days of delivery.

Item(s) must be unused, unwashed and returned in their original packaging.

I reserve the right to issue partial refunds or refuse refunds for items that are damaged and cannot be resold. 

DISCOUNTED AND SALE ITEMS ARE FINAL SALE.

Lost or Stolen Package 

If your package becomes lost in the mail and tracking says it has not arrived, please contact me. 

If your package says it was delivered but you did not receive it, please contact your local US Post Office, your mail carrier and neighbors first, to inquire about the package. We are not responsible for stolen packages. 

Please double check your address before checking out! We are not responsible for replacing packages with incorrect addresses. 

International Customs

We fill out each International Order with full and correct customs information according to USPS regulations. Unfortunately occasional International Customs duties and fees sometimes get added upon arrival in the destination country. These fees are the responsibility of the buyer. If your package gets held up at customs in your country, please contact your postal service. The package is unfortunately out of our control once it leaves. 

Sustainability 

Whenever possible we source our packaging from businesses who work toward creating environmentally friendly products. We do on occasion reuse packaging to extend it’s life. We appreciate your understanding here! 

Chicago Area Recycling of Packaging

Chicago area friends looking to recycle packaging? Consider dropping off your used packaging with EcoShip!